OC November Chapter Learning Event: Support Academy: A Case Study in Community-Generated, Video-Based Performance Support

  • 11/19/2014
  • 11:00 AM - 1:00 PM
  • DoubleTree Club Hotel, 7 Hutton Centre Dr., Santa Ana, CA

Registration

  • For registrations after earlybird pricing ends and walkins. Members can only register other members under the same registration. If you want to register a different member type, please start another registration.
  • Register by noon on the Monday before the meeting to receive the early registration rate. NOTE: Members can only register other members under the same registration. If you want to register a different member type, please start another registration.
  • For members of ASTD-LA, ASTD-SD, ASTD-IE, and ISPI-LA
  • For members of ASTD-LA, ASTD-SD, ASTD-IE, and ISPI-LA
  • Early registration rate noon on Monday before the meeting. Non-members can only register other non-members under the same registration. If you want to register a different member type, please start another registration.
  • For registrations after earlybird pricing ends and walkins. Non-members can only register other non-members under the same registration. If you want to register a different member type, please start another registration.
  • Early registration rate ends noon on Monday before the meeting. NOTE: Students can only register other Students under the same registration. If you want to register a different member type, please start another registration.
  • For registrations after earlybird pricing ends and walkins. Students can only register other Students under the same registration. If you want to register a different member type, please start another registration.

Pre-registration is now closed, but we welcome walkins at the door.

What happens when an internal organization is composed of specialized areas not served by traditional learning development and delivery?

Do-It-Yourself! (With guidance from the learning organization team of course!)

This presentation describes how one organization set up a self-propelled learning community, where associates with expertise use video to share their knowledge across their global organization. From April through November 2013, associates in the organization created over 600 video learning assets to support identified competencies! And video development continues to this day.

The platform used is a corporate social collaboration tool allowing assets to be shared with interested audiences. (And, by the way, it's mobile!) Most of the creators had no video experience, were not learning professionals, and the social collaboration platform was unknown to them when they started.

Learn their innovative approach, challenges and success factors.

In this presentation, you will learn how to address important and challenging learning needs through innovative approaches, technologies, and learning methods. After the presentation, you will have the skill and knowledge to:

  • Investigate tools for video learning / expertise capture
  • Investigate social collaboration tools
  • Create a learning community for performance support in a non-traditional platform
  • Cultivate learning with less effort by leveraging the learning organization

Beginners gain techniques they can pursue to further their development. Current practitioners and experts see the application of a creative confluence of technology to meet business and organizational objectives.

About our presenter, Kathy O'Donnell, PhD:
While completing her Ph.D. in Hispanic Languages and Literatures at UCLA, Kathy worked at an instructional design consultancy.  Drawn to the challenges of creating learning experiences in the high tech sector, Kathy has consulted for over 20 years at companies like Xerox, Serena, and Teradata.

Kathy finds the profession more exciting than ever with the dramatic changes to the learning landscape affecting learners, designer/developers, and business stakeholders who need their associates to thrive in dynamic circumstances.

Kathy is now focused on emerging techniques such as ubiquitous video for expertise capture and dissemination, performance support and micro learning, social collaboration, as she continues to design methods for “deep learning" experiences conducted virtually.

This topic aligns with ASTD competencies of:

 

Change Management

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Performance Improvement

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Knowledge Management

 

Instructional Design


Coaching


Training Delivery

 

Integrated Talent Management

 

Learning Technologies

 

Managing Learning Programs

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Evaluating Learning Impact


To find out more about the ASTD Competency Model for the Training and Development Profession, visit http://www.astd.org/Certification/Competency-Model.

Take your knowledge to a new level and get access to exclusive info about the Competency Model for ASTD National members by becoming a Power Member (member of the Orange County Chapter and National). Find out more here.


About Registration:

Earlybird registration ends at noon on the Monday before the meeting.

For evening meetings: Pre-registration closes at noon on the day of the meeting, but walkins are welcome.

For lunch meetings: Pre-registration closes at noon on the day before the meeting, but walkins are welcome.

Cancellation/refund deadline is noon on the Monday before the meeting. No shows will be charged in full.





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