Pre-registration is now closed,
but we welcome walkins.
We are trying something new this year! This is a Breakfast Meeting!
Are you challenged with any of the following?
1. Getting senior leaders to understand the connection between culture, development, and the bottom-line
2. Helping leaders understand the importance of creating a customer-centric culture as their only competitive edge
3. Having your training budget cut because you don’t have the data to prove your case
4. Helping your organization stay competitive in today’s hyper-competitive world
5. Having difficulty getting everyone in the organization aligned from the board room to the front line to your organization’s vision, mission, and values
If you answered “yes” to any of these statements, you need to attend this meeting.
Pattie Grimm will be sharing some new insights on creating a customer-centric culture and how to measure the impact of employee alignment, empowerment, customer, and competitive knowledge. This informative and interactive session will help you elevate your programs and gain senior management’s buy-in and support of your talent development programs.
About Our Speaker:
Pattie Grimm’s passion over the past 30 years has focused on leadership, culture change, sales leadership, and team development. She started her career in financial services where she moved up through the organization eventually serving as Vice President of People and Customer Excellence, transforming the company into the sales and service leader in the industry. She later joined Microsoft where she focused on their transformation to a customer-centric and sales excellence company.
Most recently, she published her book, Quiet Women Never Made History – Be Strong, Stand Up and Stand Out with the subtitle “Let’s Go Kick Some Glass”. Pattie is a frequent speaker on women’s leadership, leadership, teams, and change management as well how to build a customer-centric organization.
Patti’s book on Amazon:
Patti’s LI profile: https://www.linkedin.com/in/pattie-grimm-1700931?trk=hp-identity-photo
7:15 AM Registration & Doors Open~Informal Networking
7:30 AM Welcome, Structured Networking Activity
8:00 AM Breakfast
8:15 AM Keynote Speaker
9:30 AM Adjourn
This topic aligns with ATD competencies of:
To find out more about the ATD Competency Model for the Training and Development Profession, visit http://www.astd.org/Certification/Competency-Model.
Earlybird registration ends at 5 p.m. on the Monday before the meeting.
For evening meetings: Pre-registration closes at noon on the day of the meeting, but walkins are welcome.
For breakfast & lunch meetings: Pre-registration closes at noon on the day before the meeting, but walkins are welcome.
Cancellation/refund deadline is noon on the Monday before the meeting. No shows will be charged in full.
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