Pre-registration is now closed, but we welcome walkins at the door!
Engagement is more than mere job satisfaction; fully engaged employees are motivated and dedicated to making the organization a success. At the most simplistic level, engaged employees lead to happy, loyal customers and repeat business. Engagement also leads to improvement in retention levels. In short, it impacts the bottom line. Dale Carnegie Training recently conducted independent research to determine the exact behaviors that managers need to exhibit to have an engaged workforce.
Frontline managers have more control over employees' engagement levels than any other contributing factorundefinedmore than senior management, more than company pride, and even more than money! They are the biggest determining factor to a team's willingness to go the extra mile or even stay with your company.
Leadership development is critical to the success of any organization. Developing interpersonal skills is essential for managers and supervisors to become strong leaders. Providing the training and development necessary for building a cadre of effective supervisors can lead to a more engaged workforce leading to increased productivity, quality of service and higher profitability.
This interactive session introduces tools that training and OD professionals can use to help managers create a value-driven culture that will raise confidence levels and make employees feel inspired, enthusiastic, and empowered to achieve higher levels of performance. In this session participants will learn about critical actions frontline managers must consistently demonstrate to drive engagement with employees, a process for conducting an engagement interview, and a proven formula that managers can use to give personalized recognition to inspire and motivate employees to higher levels of engagement.
AT THIS WORKSHOP YOU WILL LEARN:
About the Presenter:
Steve VerBurg is an author and the President of Dale Carnegie Training in Orange County. He specializes in helping companies engage their employees to achieve their potential.
Steve helps organizations plan and implement programs that guide their teams to increase performance and ensure their organizational vision is fulfilled.
To find out more about the ASTD Competency Model, visit http://www.astd.org/Certification/Competency-Model.
Take your knowledge to a new level and get access to exclusive info about the Competency Model for ASTD National members by becoming a Power Member (member of the Orange County Chapter and National). Find out more here.
Earlybird registration ends at noon on the Monday before the meeting.
For evening meetings: Pre-registration closes at noon on the day of the meeting, but walkins are welcome.
For lunch meetings: Pre-registration closes at noon on the day before the meeting, but walkins are welcome.
Cancellation/refund deadline is noon on the Monday before the meeting. No shows will be charged in full.
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