Workshop: Design and Deliver Learning Workshops in a Virtual World

  • 08/13/2020
  • 6:00 PM - 8:00 PM
  • Webinar Link Provided upon Registration
  • 20


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In this session we will explore a simple process for designing effective virtual learning workshops, share best practices in stimulating two-way dialog throughout a session, and finally describe different activities and technology tools that can be substituted for in-person live exercises.  Whether using Zoom, Google Meet or another platform, come prepared to contribute and learn new ideas that you can apply immediately to ensure you make learning as relevant and hands-on as possible.

At the end of this session, participants will be able to:

  • Describe the role of the Facilitator and the Flawless Facilitation Learning methodology
  • Balance the “What” and “How” of facilitation
  • Create psychological safety in any learning workshop
  • Design an effective active learning workshop using the T.E.A.C.H. Methodology
  • Build effective engagement to enhance retention
  • Select and implement virtual activities to reinforce skills and apply knowledge.

This will be a highly interactive session, supported by a participant workbook. We will encourage all participants to have cameras and sound in order to demonstrate in the session the skills and techniques we are advocating. This is not about how to use Zoom – this is about how to use any technical platform as a learning tool.

Introduction: In the Introduction we will demonstrate how to establish engagement and psychological safety, while also clarifying the key responsibilities of a facilitator for virtual learning.

  • Welcome
  • Ice-Breaker - what makes effective virtual facilitation?
  • Understanding Task and Group Process: Content and Poll

Design a Virtual Session: Experience has shown that

  • Discussion – elements of good and poor program design
  • Overall design process
  • Structure of Introduction – breakout session and review
  • Use of “Hooks”
  • The T.E.A.C.H. Design methodology
  • Team Breakout: applying the learning

Engagement skills

  • Tips and tricks to build engagement


  • Types of activities
  • Implementing effective virtual activities.

Summary and action plan

  • Learning Points

About our presenter: 

Susan Nash is owner of EM-Power a consulting firm which provides organizational development and training services to help businesses achieve results through optimization of its people resources. EM-Power has been in business for 25 years Susan Nash is author of Flawless Facilitation (published in 2019 as well as 10 other books)

Susan specializes in customizing content and then training internal facilitators to deliver this content with such customers as Oracle, Vans, PUMA, Nautica and Google. She recently rolled out a global certification program to a global sportswear distributor which comprised 14 virtual workshops, five live training days, individual one-on-one coaching sessions with every Facilitator, and an internal mentoring program. This program enabled the rolling out of specialized sales floor leadership programs to over 2,400 Store Managers in a six-month period.

She is currently focusing on supporting other clients in formalizing specific competencies for virtual delivery to help raise engagement and retention.

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