Orange County L&D: Learning Strategies that Work Today - Monthly Learning Event

  • 02/23/2022
  • 6:00 PM - 8:00 PM
  • Webinar Link Provided upon Registration
  • 10


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  • Members of ATD-LA, ATD-IE, ATD-SD, ISPI-OC, ISPI-LA. This does not apply to ATD National Members.
  • You must be logged in to access this rate.
  • Members of ATD-LA, ATD-IE, ATD-SD, ISPI-OC, ISPI-LA. This does not apply to ATD National Members.
  • You must be logged in to access this rate.
  • Members of ATD-LA, ATD-IE, ATD-SD, ISPI-OC, ISPI-LA. This does not apply to ATD National Members.

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With the current “Great Resignation,” the success of an organization’s Learning & Development strategies is more important than ever before. Key business goals for many organizations include attracting and retaining new talent, retaining current talent and developing them to take on new roles

But what’s actually working?

As Talent Development professionals we strive to understand the changing trends in Talent Development.  We consider how those trends may impact our own organization.  Understanding which L&D strategies are working for other local organizations that face similar challenges helps provide a broader context for our understanding.

Orange County, California is home to a variety of impressive companies, nonprofits and higher education organizations.  Each of these organizations crafts a Learning and Development strategy based on their unique needs. 

At this session, you’ll hear stories of success from local leaders and learn about the strategies that are helping them achieve their Learning and Development goals and the strategies they’re planning to use next.

About your Panelists

Jamie Deno - Manager, Learning & Development (Instructional Design & Systems, SchoolsFirst Federal Credit Union

Jamie joined SchoolsFirst Federal Credit Union in June 1998 as a teller in their Santa Ana office. After spending 6 years in branches in various positions, she joined the Learning & Development (L&D) department in April 2004. After holding various roles in the department, she became the manager of Learning & Development in 2015, focusing on instructional design and systems. Currently, Jamie is responsible for overseeing the design and development of internal training programs and activities for classroom training, virtual training, and online training as well as the systems used to deliver those trainings. Additionally, she oversees many department and organizational projects that include a training or learning component. Jamie has a Bachelor of Arts degree in Business Marketing (2000) and a Master of Science degree in Instructional Design & Technology (2010) from California State University Fullerton. She combines her frontline knowledge and experience with her love for learning and teaching to support the SchoolsFirst team.

Heather Gardner - Talent Development Manager, In-N-Out Burger

Heather has been developing and delivering learning solutions for over 20 years. She was responsible for onboarding, leadership & executive development, and operational training for a variety of departments throughout her nearly 20 years at Walt Disney Parks & Resorts.  In early 2016, she transitioned to In-N-Out Burger to build a talent & development department to serve all of the Support Departments from Supply Chain, Meat Production, and Maintenance to Corporate. Over the last 6 years, they have expanded delivery of leadership and professional development solutions to increase their ability to grow & develop indviduals and teams.  In 2021, they continued to deliver workshops primarily virtually, as a response to the ongoing impacts of COVID-19.  However, they also learned there were some specific benefits to virtual delivery.  As we head into 2022, she hopes to share how they plan to leverage the benefits of both in-person and virtual delivery methods to broaden reach while also providing more individualized learning for all Support Associates.

Briana Koeppe - Learning and Development Manager, McCarthy Building Companies

Briana joined McCarthy Building Companies, #2 healthcare builder in America and Training Magazine Top 10 Hall of Fame member, in May 2015 as a Training Coordinator out of their Newport Beach office. After three years she was promoted to Learning and Development Manager in January 2019. Currently, Briana is responsible for overseeing the internal learning and development programs for the Southern Pacific Region including needs analysis, program implementation, instructional design, training facilitation, and LMS administration. She also partners with regional leadership and operational leads to execute projects that include training and/or development components. Briana will tell you that working in the construction industry has privileged her with interacting with all types of personalities with varying work experience levels and loves it. Prior to her professional career, Briana has a Bachelor of Science in Business Administration with an emphasis in Human Resource Management from Cal Poly Pomona and in her spare time likes to take dance class and is a resume coach.

Sylvia Munoz - Corporate Director of Training, Easterseals Southern California

Sylvia Munoz is a seasoned Human Resources and Learning & Development leader with over 25 years of experience across various industries including non-profit, hospitals, and aerospace as well as consulting. Her undergraduate psychology degree was earned at UCLA.  Additionally, she obtained a Master of Science in Industrial/Organization Psychology.  She has worked with premiere organizations including Raytheon, Time Warner Cable and Pepsi Cola serving as a Sr. Human Resources Manager in the world’s largest Market Unit within the organization.  Later she left the corporate world and she started and operated her own business for a seven-year period, prior to returning to Human Resources. 

Most recently, she has served as the Corporate Director of Training for Easter Seals Southern California, with a focus on leadership, Diversity, Equity and Inclusion.  She joined the organization in 2012 as a key leader in the launch of the new Autism Services line.  The organization is now the largest provider of comprehensive Autism services within the United States. 

Sylvia helped found and co-Chaired PIHRA District 2 (Gateway Cities) for nearly five years.  Additionally, she serves as a board member for the UCLA alumni group Beachside Bruins and was most recently nominated for membership in UCLA’s Gold Shield organization. In her spare time, she devotes time to providing comfort to children undergoing cancer treatment with her daughter, who overcame a rare childhood cancer in 2010 and is a speaker for Orangewood Children’s Home, focusing on foster youth and providing life skills for their emancipation.

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To take advantage of this offer, contact Denise at or 714.527.4785.


Early bird - Wednesday, February 9

Regular - Monday, February 21

Cancellation/refund deadline is noon on the Monday before the meeting. No shows will be charged in full.

ATD Capability Model

Each ATD-OC Learning Event will be aligned to one Talent Development  Capability, as identified by ATD National.

This program aligns with:

Domain: Impacting Organizational Capability

Capability: Business Insight

Talent development professionals should be able to implement a multilevel, systematic method for gathering, analyzing, and reporting on information about the effectiveness and effort of learning programs.

To find out more about the ATD Capability Model for the Training and Development Profession, visit


By registering for this event, I hereby give the Association for Talent Development, Orange County Chapter, its clients, agents, and assigns, full permission to use, publish and copyright photographic images, film images, video images, sound recordings, and any reproductions from these materials of me and/or my property or any part thereof, either in conjunction with or without using my name, and make changes or alterations therein and/or alterations thereto Worldwide in perpetuity. Some places these images and recordings may be used and posted include, but are not limited to, the Internet, emails, social media, etc.

If I do not provide permission, I understand I will not activate my web camera during the session.

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